Bringing a new injector onto an established team is exciting but delicate. Team reactions can range from enthusiasm to a hint of jealousy. Creating a cohesive, supportive environment is crucial for getting everyone on board with a new hire and maintaining morale.
When I add a new injector, I start planning months in advance— i think about six months, in this case. I once interviewed a candidate for nine months but lost her in the end, which still stings me!!! . Moving too slowly can sometimes backfire. A retired friend, a self-made zillionaire, always tells me to hire fast and fire faster if it doesn’t work out. I get where he’s coming from; people can interview well and fall short in the workplace, while hidden gems might not interview strongly but shine on the job. But I prefer a slower, more thorough process, even if my friend Brian, who’s all business and no emotional strings, would handle it differently and shakes his head at me.
I’m fortunate that we receive resumes through our website portal 'join our team'. IF you are a business owner and dont have this on your website, add it today! I disregard the AI-generated applications or the ones where candidates clearly haven’t researched us.
Kristin, our new injector, approached me personally and applied online. I did a phone interview and got straight down to business - she was very honest. I brought her in for an interview with the two of us first and a working interview, where she offered to bring her own model and product, which saved me some work and showed she had initiative.
During the working interview, she handled her model’s constant praise—"I only trust Kristin with my face"—with grace, even though her face was going red with a gushing model.Next was introducing her to the team as an “assistant” during two different training sessions to see how she interacted. The team immediately responded, saying things like, “I love her,” and “She’s really good and helpful.” By then, she was scoring real points and my important feedback was from our administration team is equally as important. I also put Kristin on the spot and asked her how we could improve in trainings and she was very professional and had great suggestions. Any new hire should be able to contribute to improving and they are a great assets with a fresh perspective.
In another one-on-one interview, (yes another) going late into the night, Kristin opened up about some personal matters, and when I asked her why she shared those in an interview she said “I feel safe here.” I respected that she felt she could trust me—like every patient, I am a vault. The goal in interviews is not just to gauge skills and personality but to get them really bloody comfortable to see if they align with our mission and values and if they are a real human with kindness.
The last step was the offer. It was a sunny day out of the office and she made me cry (and people I don't cry during an interview process) saying why the day was significant due to a personal matter. The stars had really aligned and it felt right. My friend Brian would be shaking his head at me at this point.
Once a new injector joins, team dynamics shift. Many team members are excited about learning from someone new, but others, understandably, feel protective of their space. We have a team member who is our team “guard dog,” she doesn’t let anyone get close to the team without vetting them first with all her sniffing! Shes very protective and very funny. Its one of her many positive attributes. Naturally, new additions spark feelings of comparison, particularly when the skill level is high. I let those feelings play out but also organize team-building activities, like spa days, to foster collaboration.
When you hire right, the team notices the value themselves quickly or eventually. My role is to do constant check in with the new hire and the existing team are doing their own vetting and check ins with each other. Remember as a business owner you are the LAST to find out the whispers and most likely you will never hear even hear them. But at the end of the day you know you made the right decision for not you, but with your team in mind and the business values.
You can welcome Kristin here: IG @confidencebykristin